I have since found out a particular bed support system is needed for this mattress. The salesman said it would work on any support and frame. I think this is my problem. The manufacturer told me the name of the support system this mattress needs. I ordered one at an additional cost of $250 from the company who makes these support systems. I intend to take the problem to the store where I purchased it and hopefully they will put the support system together and install it on my bed when I receive it.
AnitaCrossville, TN
Need a special support frame system for this heavy mattress
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (2)
I am having the same problem....which bed support system did they tell you to use...was it Ironwoods slatted wood frame? I have had 2 Pure talalay bliss mattresses being defective....manufacturer will not replace again... only had the mattress for 2 yrs... and this one is doing the same.....Please reply.....I contacted Pure Talalay bliss and they were not very helpful to me ...maybe because I returned 2 mattresses......No more exchanges even if another mattress is defective......
What type support system? Salesperson told us it could go on Sleep Number Adjustable base