Have slept on it for 5 weeks now and can barely move when I first get up. Have never experienced such back pain. Luckily we put our old mattress in the guest room and I plan to sleep there. Salesgirl suggested adding a foam memory topper to it. After what we paid, I shouldn't have to pay for something else to make it more comfortable. Maybe she should have just sold us a memory foam mattress!!
Darlene DBrevard, NC
Worst mattress ever!
Pros:
User also said: can't think of anyCons:
User also said: no trial period Never had such pains in back and neck- Overall Comfort
- Overall Support
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (1)
Official Response
Yesterday, we offered you a complete credit on your mattress and covered your delivery and pick up of your mattress. We hear you were at SleepWorld in Arden this morning to pick out a new mattress. We are happy you have found a mattress that is right for you We thought we would share the letter you wrote our customer care department yesterday. From: Joe and Darlene Date: Mon, Aug 29, 2011 at 6:45 PM Subject: Re: Pure LatexBLISS To: "Michelle (Customer Care)" <care@latexbliss.com> Wow! That is so much more than I ever hoped for. I just hoped to be able to sell it to someone at a huge loss. I really appreciate you going to bat for us and will go to the store this week and find something to take its place. I will definitely check out the other models of your company in the store first and hope to replace it with one of yours. Thank you from the bottom of my heart. darlene d