Buyer Beware!

This expensive mattress had 3 defects when I was delivered. This was a split CalKing and one side was an inch higher than the other side. One side was fairly soft...not nearly as soft as the showroom model, but not too bad. The other side was soft in some places and hard in others. The effect was just plain uncomfortable. The latex foam was not positioned correctly in the casing and it had to be taken apart and re-positioned, which was a big job and required the strings that hold it together to be cut. The retailer came and did this, but it was still a mess. This outfit has no quality control at all. The company has no return policy and and no refund policy and the offer to replace this mattress were not adequate. The hassle of dealing with it was just too much. We ended up "giving" it back to the retailer and he "gave" us $1500 for it. We lost $3300 on the deal, but we couldn't sell it easily and had no place to store it in the meantime. A very expensive mistake! Buy a different brand of latex mattress as Posh & Lavish was not a good company to do business with at all!

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Cons:
  • Product Quality
  • Return Policy
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Ratings from this Sleeper

Back Support

User rated this bed:
Fair Back Support

Pressure Relief

User rated this bed:
Very Poor Pressure Relief

Sleep Quality

User rated this bed:
Much worse Sleep
Previous mattress was:
Latex

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Very poor Value
Price paid (approximate):
$4,800 (Cal King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too hard