Female avatar
JanisCharleston, SC

Saggy at two years

This is the second Park Place mattress we have had. The first one started sagging around 2 years and they replaced it. Now this one is doing the same thing but when I emailed and called customer service, I got no where. They said it had to be sagging more than 2 inches to consider return. It is like a hammock on my husband's side and he only weighs 180 lbs. Definitely not worth the money or hassle.

Cons:

  • Surface Integrity
  • Overall Value

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft