We LOVE this bed! I do call it/refer to it as the "healing bed". When we travel we say we can't wait to get back to the healing bed. I was actually having to go to a chiropractor for lower back pain that even with those treatments, couldn't get rid of the pain. I researched the internet thoroughly when looking for a new bed. We found the REM bed and I was so impressed with the reviews. Coincidentally a trade show with the REM bed was coming to town at the same time we were looking for a new bed. We went to the show and were very happy with all that we heard from John, who was very knowledgeable. We felt that it was a great value and were very happy with the package deal that we got at the show. We loved the bed from the beginning. However, my athletic husband found that for him it slept hot. We called the company and were given incredible support. They did a great job at finding a solution for us. Randy, the president, even gave us his cell phone number and called us on the weekend to get things resolved for us. We now LOVE everything about the bed! We can't say enough good things about REM, the company, and the president Randy. We are extremely happy with this bed and the support we have received from REM Bed.
Pros:
- Overall Comfort
- Conforming
- Customer Service
- Pressure Relief
Cons:
- Temperature Control
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Not Rated
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (2)
you mentioned that it is hot and what did Randy the company president did that made you satisfied and kept the brand. that is what I felt when I was trying the bed at the recent home show here in san diego. perhaps its ok during cooling season, what about hot summer days? hope u can response to this before I make decisions of what brand to purchase.
I would also like to know hot your "hot" issue was solved.