Not firm

Requested a mattress that was like sleeping on the floor with a shag carpet. Received a custom made mattress the feels like sleeping on memory foam the mattress contour to the shape of your body so you feel like you are sleeping in a divot. Not firm at all wake up at night with aching back have to sleep in chair. When I asked about it I was told that it is the firmest mattress they can make at this time in 2021 they switched supply companies. In 2019 I purchased a mattress and they were able to make it perfect but the mattress was to small to fit my husband me so we bought a larger one but he can’t sleep in the new one either because he has sever back pain

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Cons:
  • Overall Support
  • Warranty Terms
User also said: Not firm, not a good warranty
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Good "Coolness"

Value

User rated this bed:
Poor Value
Price paid (approximate):
$1,200

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft