I bought this mattress after much research online, mostly going off of the mattress sherpa's reviews, but I had questions and concerns after my purchase. I emailed to customer service and never heard back on a regular basis. I'm disappointed.
StaceyPolk, PA
Had really hoped for better...
Cons:
- Customer Service
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
GoodValue
Good value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
We strive to answer every concern and email in a very timely fashion, like this review. If that wasn't the case with you, I am sorry, and please write me directly at joe [at] nest bedding [dot] com.