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LARRYMidvale, UT

TOTAL LACK OF CUSTOMER SERVICE

IT TOOK OVER 3 WEEKS TO GET THIS DELIVERED. I EMAILED CUSTOMER SERVICE 4 TIMES BUT THEY ONLY RESPONDED THE FIRST TIME. ORIGINALLY WAS TOLD IT WOULD DELIVER IN 3 TO 5 DAYS.

Cons:

User also said: POOR DELIVERY TIME AND CUSTOMER SERVICE
  • Customer Service
  • Delivery Speed

Ratings from this Sleeper

Back Support

4 / 5
GoodBack Support

Rarely have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

3 / 5
SameSleep

Sleep quality or quantity has not changed since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

4 / 5
GoodValue

Good value for the money

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft