Took way longer than advertised to get mattress. Aready had credit card bill paid before mattress was even shipped. They gave a date for shipping then took another week for them to give any confirmation. Also was to receive two free pillows with purchase that never came and now Nectar will not respond to requests for them. Mattress is what I would consider very firm. First few nights woke up very sore. Getting use to it now but customer support not very good after payment was received. Left a review on there sight but it has not been posted. Prob would not buy again.
Cons:
- Customer Service
- Delivery Speed
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
I'm so sorry to hear about your experience, Greta and truly hope Your Nectar is treating your well. We have since been very busy building a qualified team to better serve our customers. If you need anything at all going forward please don't hesitate to contact us. We can be reached instantly via chat on our website. You can also send us a message on Facebook, or an email at support@nectarsleep.com.