I contacted REM Sleep solutions as I had seen them at our fair. I asked them some questions on their website. By the next day the owner Randy personally called me. I have had 6 major back surgeries and have numerous rods and screws in my back. He went over all of the products and helped me with the right mattress for myself & my wife. I went back to the fair tried out the beds and Randy had already emailed his salesperson about me and my needs. He also offered us a special price and some extras. Delivery day. The guys who delivered our bed had a blow out on their truck tire. We live way out in the country. They were 100% focused on our delivery and set up as well as going over the operation of our new bed. I was trying to get them down the road before the tire place was closing so they weren't stuck for the night. Great people great company Increfible product. I'm so much more comfortable. After 6 major back surgeries it's nice to wake up after a good nights sleep with much less soreness than I had been experiencing. Do yourself a favor look at this company and their products. Call and talk to Randy the owner. He will take the time to speak with you and help you find the correct product. I truly appreciate their professionalism
Pros:
- Overall Comfort
- Delivery Service
- Product Quality
- Professionalism
- Overall Support
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Thank you so much for your kind words!! Glad you are enjoying the bed and sleeping well. Randy Maddix President REM Sleep Solutions