All other online mattress retailers offer a clear return policy on their site. Almost all include free shipping and free returns so you can truly test out their product before you commit. Christeli offers a sleep "trial" but will only exchange a mattress not allow returns. They obviously don't stand behind their quality or want their customers to find the right mattress. Got stuck with a mattress we didn't really want by not questioning this 'trial' from the outset. Also I found their claim to be comparable to Tempurpedic to be also misleading. While it had many features in common it felt nothing like the Tempurpedic beds it claims to match. Learn from our mistake. Plenty of other companies offer a better customer experience and stand behind their product.
Cons:
User also said: no returns- Return Policy
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
GoodValue
Good value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft