This bed felt great when we first bought it and in less than 3 months it started to sag in the middle and I thought I was just imagining it. Well we called the corporate office after 6 months & they sent a bed inspector out. After reviewing his findings, they replaced it for the same mattress as an equal exchange. Figured this couldn't happen twice, well lo and behold, after 2 months we called and complained and the bed inspector came at about 3 months of this new one. They offered an equal exchange or I could get a different bed and they retain $150 and I could buy anything with a special offer. I haven't done anything yet due to the holidays, but I would prefer a refund and try out the Saavta mattress offer online that allows 75 days to try it out or money back guaranteed.
BethEdgewood, MD
Replaced twice in less than a year!
Pros:
- Overall Comfort
- Edge Support
- Motion Isolation
- Natural Materials
Cons:
- Overall Durability
- Long-Term Comfort
- Long-Term Support
- Product Quality
- Overall Support
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft