This mattress is horrible….I tried to get a refund and was refused because the rep. Did not lay on the mattress when he came out, and if he would have..he would seen exactly what was wrong with this horrific mattress…I cannot afford to buy another mattress, so the only way I can sleep on is was to buy a mattress topper. When you would lay on the mattress, the mattress totally encloses around you….I have never see such a defective mattress in my life….Poor service from Sleeping Beauty and Furniture Fair…..NEVER Again
Cons:
- Customer Service
- Return Policy
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft