Horrible

I purchased this bed for my 87 year old Dad….he needed a FIRM Mattress with Firm edge support. This appeared to be the firmest mattress with firm edge support that I could fine after testing out several mattresses…..He hated it and could not sleep in it and complained constantly, but I thought it was just him being picky and in pain that he would still have, even with a good mattress….He refused to sleep in it, except for short periods of time and he would get up and sleep in his chair. It was very frustrating for me being his caregiver. I had even called the store about 4-5 months ago and asked if there was anything that could be done, and they said…Only if it was defective….I made a mistake by saying that it wasn’t defective, before I laid on it and tested it out myself. My Dad passed away in December 14, 2022, and I have now moved into his house full time and was going to sleep on his mattress…..I feel so bad, and I am so sorry that I doubted his word. This is the worst mattress that I have ever tried to lay on…..You can lay in it….the material sags, and binds up all around your body….I have never seen anything like this….I have emailed the sales rep. and he has yet to get back ahold of me….But I will be persistent….Something needs to be done to resolve this…I bought this myself and the purchase order is in my name…..I advise everyone to NOT purchase a Kingsdown Sleeping Beauty Mattress.