We've had this mattress set for less than three years. At first, it was heavenly. It didn't take very long for indentations to develop in the gel memory foam, though I accept that happens. But the innerspring level began sagging after about 18 months of use. Now it requires physical effort to roll out of the "canals" we've created on both sides of the mattress (neither of us is overweight, so it hasn't dealt with extra pressure). The mattress is " no flip," which basically means that you are stuck with the same side through the life of the mattress. We loved our last Kingsdown mattress, but this was a substandard product for any manufacturer (much less one that charges more the $2K for a mattress set).
KayChevy Chase, MD
The Great Depression of Mattresses
Cons:
User also said: Lack of lasting support- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft