We bought a kingsdown mattress. I noticed that one side seemed slanted and I felt like I was rolling off the side. We had a inspector come out from Kingsdown who indicated that the bed was in fact 1" lower on one side of the bed. You can actually see the hump in the middle. We received a letter from Kingsdown that we were denied our warranty because the bed needed to be 1.5" lower at a minimum to be covered by warranty. So much for standing behind their product. Thumbs down for Kingsdown.
Stokes MMount Vernon, OH
Kingston Bed is slanted on one side
Pros:
- Overall Support
Cons:
- Overall Comfort
- Customer Service
- Overall Durability
- Long-Term Comfort
- Long-Term Support
- Motion Isolation
- Natural Materials
- Return Policy
- Surface Integrity
- Overall Value
- Warranty Claims
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
Don't knowPressure Relief
Don't know or not sure
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
I also bought a kingsdown mattress in August 2013. Mine is also slanted on the one entire side. I just called them today about warranty. I really hope I don't have the same problem