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MarkCrofton, MD

Poor quality and warranty not worth the paper!!!!

DO NOT BUY a Kingsdown Mattress!!! I purchased a new Kingsdown King size mattress in June 2018. Within months of owning the bed it began to sag and created a hump in the middle. After contacting Kingsdown for the warranty, they sent out a third party inspector who indicated the mattress had a 2” dip on the right side. Kingsdown denied my warranty claim stating it was within normal wear measurements. Now, if anyone else is considering spending over $1,500 on a mattress, I’m sure you’d like to ensure you have a product that lasts for more than a few months and the warranty is valid. Nice job Kingsdown you lost another customer!!!

Cons:

  • Surface Integrity
  • Warranty Claims

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft