I'm a smart shopper who does my research and loves to get a good deal on a quality product. We purchased and began using this mattress in April 2024 and have been very happy with it these past 6 months. We purchased a split king with adjustable bases to replace our queen innerspring that we'd had for many years. My husband and I both have sleep apnea, are very different weights, and both suffer from neck and/or back pain. The ability to adjust the firmness of the mattress for each of us has been so helpful! We've each noticed an improvement in our neck / back pain. I can't say enough about the fantastic customer service! From my initial call with Chris (who even returned my call and patiently responded to my long list of questions after hours on a Saturday!) to a couple of troubleshooting discussions with Ian and periodic attentive check ins from Shelly to ensure we've been sleeping well, the service has been top notch every step of the way! Shortly after starting to sleep on the the new bed, we realized we needed additional support around the outer edges of each of the mattresses, which they quickly shipped to us and we easily installed. That resolved our issue and we've been sleeping wonderfully! We've also enjoyed having the adjustable bases to lounge comfortably while watching TV. The incline feature also really helped reduce our coughing and congestion when we both recently had bad colds. In summary, after many years of hesitating to purchase a new mattress because I wasn't convinced there were any that could meet both our different needs, I can confirm that this mattress was worth the wait. I'm so glad I took the GoodBed survey and found iSleep...wish I'd found them years ago! Their product and service has exceeded our expectations and I will happily continue to recommended them. Thank you, iSleep!
Pros:
User also said: Ability to adjust to personal comfort levelCons:
User also said: Nothing - we love everything about it!Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
GoodValue
Good value for the money
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Jenny, I just sent a response to your second review on the Larson family's commitment to quality of sleep, customer service and the world's best warranty which is still 50% coverage in 2044 meaning you can replace this bed in 20 years for half price and get another 20 years warranty. Congratulations. Larry