Great for opposite sleepers

iSleep was recommended to me by my parents. I was skeptical at first. I like to sleep on a hard surface due to back issues and proper skeletal alignment. I thought, how could an adjustable air mattress live up to my annoying and difficult standards. But, after a few months, I am a true believer. It did, however, take a few tweaks and a couple of calls to Shelly, before everything became perfect. The bed was quite easy to setup. The only part that stumped me was which layer of foam went down first. A quick call to customer service solved that mystery. Other than that, install was pretty painless, and although I couldn't find any step by step instructions, you really don't need any. Our first two to three months was a big trial and error phase, my wife and I just couldn't get to that perfect level of comfort. After not being able to dial in on the issue, I called customer service and explained everything. We had a range of aches and pains; Back, neck, shoulder, hip etc. I felt as if I was sleeping on a floating ship. I maxed my number out and still felt it was too soft. However, after speaking on the phone with customer service, we received a new layer of denser top layer foam which did the trick. My number is 50, my wife's is somewhere in the high 20's or low 30's. All of our issues and concerns were answered plus some. I have never experienced such attentiveness from a company until being on the phone with, not just one, but several staff members from iSleep. Big shout out to Ian for dealing with my incessive questions and indecisiveness about which bed was best for me and my wife. I'd also like to thank Shelly for making sure we were getting the best out of our bed. I would definitely recommend this bed to anyone who is extremely fussy.