This company does an excellent job of standing behind their product. If the bed isn’t perfect in any way, by all means let them know and they will do whatever it takes to make it so. Excellent customer service and communication with the product throughout the entire process.
TimGreensburg, PA
This company does an excellent job of standing behind their…
Pros:
- Customer Service
- Responsiveness
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
GoodValue
Good value for the money
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Tim, We love all of the 5 Star reviews, but we really those after the first year of use when the quality continues to the customer for another 20 years throughout the warranty. We are as proud of our customer service as we are bed quality and durability. Thank you very much for your kind words and please do another review in 2041 on the 20th anniversary of your purchase as we would love to hear how if the bed continues to satisfy you. Larry