Female avatar
SadieErie, PA

Best customer service

THANK YOU LYNN & Shelly! I ordered a new bed from them and in the middle of it my husband had cancer surgery and we switched things up. They helped me every step to pick up the correct bed. They even called to check on him! I am a customer for life. Great adjustable bed and a company that stands behind it!

Pros:

  • Customer Service
  • Professionalism

Ratings from this Sleeper

Back Support

5 / 5
ExcellentBack Support

Never have back aches or stiffness related to this mattress

Pressure Relief

5 / 5
ExcellentPressure Relief

No pressure point soreness or loss of circulation


Sleep Quality

N/A
Not Rated

Stays "Cool"

5 / 5
Excellent"Coolness"

Never sleep hot due to this mattress


Value

5 / 5
ExcellentValue

Excellent value for the money -- a great deal

Warranty Service

5 / 5
ExcellentWarranty Service

Completely satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (2)
Official Response

Sadie, Shelly & Lynn are quite a team. One of the benefits of buying from a family company that has been in business for 45 years making custom beds to order. Not only do you get the finest quality, you get the best 20 warranty in business that will satisfy you until 2042. Thank you for kind words and the team was pleased we exceeded your expectations. Thank you, Larry

By larry on July 20, 2022

Larry, This is my 2nd bed with them. My first was about 16 years ago and is still in great shape. My daughter now has it. You are correct that they are a team, they answer the phone and my emails almost immediately. The price is well worth it and to know it is a family owned makes it even better. Thank you again for everything.

By Sadie on July 20, 2022