I called because I was having some issues with the air leaking out on my old iSleep bed which was almost 10 years old. I thought I would buy a new pump. I ended up buying a new natural bed for a wonderful price, due to the fact that there was an excellent financing plan. I also had just purchased an adjustable bed, based on the advice of my doctor. At first, I did not think my new bed was quite firm enough, and I missed the smooth pillow top effect of my old bed. So, Lynne created a mattress topper for me. My natural bed is perfect now! I love my new bed! The customer service was also excellent. I talked to Lynne several times, including on the weekend. The other personnel were also very helpful and friendly. This is one of the best purchases I have ever made!
Pros:
- Customer Service
- Financing
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Thank you for the update! Our goal is to keep you loving your iSleep bed for life. It is always a pleasure to hear from you, please, stay in touch. Lynn