We had owned another iSleep mattress. After ten years we didn't feel as comfortable or supported. When I contacted the company I was very really pleased with the customer service. Since it was still under warranty we could try some fixes or we were offered a brand new mattress at 75% off the price. We jumped at getting a new mattress with a new 20 year warranty. Couldn't be happier.
Pros:
- Customer Service
- Warranty Terms
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Thank you for the review and your loyalty. We look forward to keeping you comfortable with great support for the next 20 years. If anything changes, be sure to call and we will make it right. Sleep well, Lynn