We have had the iSleep for 12 years. It has always outperformed our expectations. My only regret is that I didn't purchase the heated pad (or maybe it wasn't available then). In February 2019, had a major power outage storm. The air controller ceased to function. I contacted iSleep and the service representative, Lynn Larsen, shipped a replacement unit the same day! Fabulous customer service! My husband's comment is "this is the best mattress I have ever slept on, and we have always purchased premium brands". Will definitely purchase again (if we ever need to). Thank you iSleep for a wonder product. Robin
Pros:
- Overall Comfort
- Customer Service
- Product Quality
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
Don't knowPressure Relief
Don't know or not sure
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft