About a year ago our motor went out. We called customer service and had it sent back. After not hearing from them A COUPLE OF MONTHS, we called them. We were told it was being tested. After several months I called and was told they lost it. Had no idea where it was. A couple months later I called again and was told that the motor was no good and that we had to buy a new one. NEVER at any of this time did we receive a phone all or letter telling us what was wrong with our motor. NEVER NEVER NEVER will I recommend this mattress. Not even to my worst enemy!!!!
Cons:
- Overall Comfort
- Overall Durability
- Edge Support
- Motion Isolation
- Overall Support
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated