The sink hole bed

I can not begin to tell you how disappointed I am in this bed. We have had this bed for four years and have tried to make it work, especially after spending $3,000.00 dollars! I too, trusted our chiropractor's advice and truly wanted to believe this was going to help our neck and back issues-WRONG! Early on, our bed developed a sink hole between air chambers. The company sent a flimsy piece of foam to act as a "shim" between chambers-did not work-had two sent with no type of instruction. Because of this, I would take the mattess cover and pull it back to try and "fluff up" the chambers. This is a huge heavy pain! The mattress cover that encompassses the whole mattress zipper broke completely, so the guts of the mattress stick out of the sides and I am sure this is not good for the bed as a whole. Our electric mattess pad, which comes with the bed, had broken twice and under warrenty I have received replacements from that individual company, but you still have to deal with it and send it in! Not to mrntion, this bed make it sound like it is heated somehow-there is not a reference to this electric mattress pad-I thought it was misleading. I would not recommend this bed to anyone.