Female avatar
LaurenPonte Vedra Beach, FL

Amazing customer service.

This bed is sold online/phone, which for a hands-on type like me was off-putting, but my chiropractor has one and recommended it for me too. My rep is Larry Long, who was extremely knowledgeable and helpful throughout the selection, purchase, delivery, set-up and later a malfunction which turned out to be caused by my vacuum which unplugged the controls. The king bed has controls for both sides independently. My only complaint is that I am a very light person and the head raised position pitches me up and over a bit. I also sleep alone which probably accentuates this. The head/knees raised position is just fine though. Very happy with the product and the company.

Pros:

  • Back Support
  • Conforming
  • Dual Comfort
  • Pressure Relief
  • Warranty Claims

Ratings from this Sleeper

Back Support

5 / 5
ExcellentBack Support

Never have back aches or stiffness related to this mattress

Pressure Relief

4 / 5
GoodPressure Relief

Infrequent pressure point soreness or loss of circulation


Sleep Quality

5 / 5
Much betterSleep

Sleep much more deeply and/or consistently since owning this mattress.

Stays "Cool"

N/A
Don't know"Coolness"

Don't know or not sure


Value

3 / 5
FairValue

Fair value for the money

Warranty Service

5 / 5
ExcellentWarranty Service

Completely satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft