When the bed arrived I was so excited! I got rid of my old bed the day it was delivered, so I was so upset when I realized there were no instructions for the controller and I was going to have to sleep a night on a flat bed. Surprisingly enough though, I tried calling the company and a salesmen answered and talked me through the setup at about 7 PM! I love my bed but 4 stars for no instructions included and the stress.
ThomasLincoln, NE
Had one problem, but they fixed it right away!
Pros:
- Overall Comfort
- Edge Support
- Issue Resolution
- Motion Isolation
- Responsiveness
- Overall Support
- Overall Value
Cons:
- Product Information
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
Don't knowPressure Relief
Don't know or not sure
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Thank you for the input and for putting your trust in iSleep. We always like to hear from our customers. I am sorry about the missing instructions, we have taken steps to prevent that from occurring again. Sleep well.