This is my second iSleep bed and I have never been happier! I upgraded to the newest model because one of the bladders developed a slight air leak and the pump wasn't working on one side. I contacted iSleep and they literally bent over backwards to make sure I had a new bed in less than a week. The warranty on this mattress is great! Where else in the world could you get a 12 year old mattress replaced with a newer, better model for half the price?! Between the exceptional customer service and the fact that I am literally comatose once I lay down, I am a lifelong customer and will never purchase anything other than an iSleep!
DarlaFort Worth, TX
Excellent Mattress! Outstanding Customer Service!
Pros:
- Customer Service
- Product Quality
- Warranty Claims
- Warranty Terms
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Thank you for the trust and loyalty that you have given to us. We promise to continue to do our part in keeping you comfortable and sleeping well. Sleep well, Lynn