You go to sleep and if you have a good sleep and wake up in the morning without any aches and pains then it is a good mattress, if not, then it is a bad mattress. This is a great mattress. We first bought an iSleep thirteen years ago. It was an unknown brand to us and we took a gamble and it paid off. A few months ago our bed "sprung a leak" that was undoubtedly a result of age. A call to iSleep offered us a replacement bladder at a decent price or a reduction on a whole new bed. While I thought that the problem could have been fixed with the new part, we decided to splurge on the new bed. It came quickly and is actually a bit more comfortable than the old one. Somehow it is softer and more supportive at the same time.
CharlesMc Lean, VA
How excited can one get about a bed?
Pros:
User also said: Comfort. What else is there to like about a bed?- Overall Comfort
- Pressure Relief
- Overall Support
Cons:
User also said: Mattress is fine, the instructions are dated but I think they are fixing that.Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (2)
Official Response
Charles, thank you for your many years loyalty. It is great to hear you like the newer improved iSleep bed, thank you for the review. We think your bed should be as comfortable in the twentieth year as it is in year one. If that is not the case, just contact us and we will take care of it. Sleep well, Lynn
I, like most people, leave a review when I'm annoyed or really impressed. As hard as it is to believe when we bought the first bed, the internet was just coming into vogue. Getting information wasn't nearly as it is today (Google wasn't like it is today and the search engine of choice was Astavista). We were impressed then because the person on the phone actually knew their product inside and out and made recommendations. Now, when it sprung a leak, I called back and realized why we bought from you guys in the first place - talking to somebody who actually knows what they are talking about, did a bit of troubleshooting and ,without lots of hoops to jump through, offered the options and shipped the replacement quite quickly. My sister has another mattress of this type from a national chain. When she had an issue, they actually wanted the cash register receipt and a bunch of other "proof of purchase". I was expecting the same here but I was pleasantly surprised at how easy the warranty process went - who keeps receipts for 10+ years? Yes, we spent some money that we hadn't been planning on, but had we owned a traditional mattress, then we wouldn't have so well for 13 years and would have had to buy a new mattress anyway after this time. The huge advantage of this bed is that it doesn't change over time like a traditional mattress that breaks down over time - and you often don't realize that the bed is worn out except you start waking up with aches and pains. With this bed, the sleep quality was the same on the first day and the last day. The new bed is even better.