Last August 11th I helped my elderly aunt buy three Airsprung Brighton beds in Miami at a local store, Mattress1 One. The bed they had on the floor was really good and firm. I do not live in Miami and so wasn't there when they delivered the beds on the later part of August, however, I just came back from visiting her. The beds (one queen, two twins) are soft not like the one on the floor, and already out of shape with her queen size one sagging in the middle. I called the mattress store and was told that the Airsprung company went out of business. Finally after speaking with the manager was told to select other mattresses of equal value. At the time of purchase I was not told the company was going out of business, which I am not sure it's even true.
Susy MCumming, GA
Airsprung Birghton lousy mattress
Pros:
User also said: Nothing, in less than a year one of the beds sag in the middle!!Cons:
User also said: This is by far the worst bed!- Customer Service
- Long-Term Support
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (3)
Hi Susy, we are very sorry to hear about the experience you've had with this mattress. To address one of your questions, it is indeed true that International Bedding (the company that previously made and distributed beds under the Airsprung name in the U.S.) did go out of business during that time period -- they discontinued operations in January 2012. Their financial struggles were not made public very far in advance of this date, so it is quite possible that the sales rep had no idea that this was even a possibility when you were sold the bed in August 2011. In this light, it is encouraging to hear that Mattress One has offered you a replacement mattress. Ordinarily, this kind of thing would come at the manufacturer's expense, however in this case they must be doing it at their own expense, which indicates that they value their reputation and want to stand behind their products. Assuming you are pleased with the outcome, please come back and submit a store review for them so that others will know about the service they provided for you!
Airsprung has not gone out of bisness there main manufacturing is in Trowbridge Wiltshire England http://www.airsprungbeds.co.uk/ there bed are exalent i have owned several and have never had a problem with them i am now looking for one here in the usa
Hi there -- Yes, you are correct that Airsprung is still available in the UK, but I'm afraid we aren't currently set up to provide information about availability outside of North America. Airsprung licensed their name to a company called International Bedding, who made Airsprung beds for sale in the USA. That product line has indeed been discontinued and International Bedding has even gone out of business completely since then. I hope that helps.