Foam Sweet Form, not a great experience

Thought I did a lot of research, and figured how can you go wrong with a configurable bed with regards to firmness, well I learned the hard way. First off, what you get is a zipper cover and couple layers of latex for a couple thousand dollars. I don't know what the material costs, the amount of workmanship is pretty minimal. Mattress in general a pain to deal with because of their size and weight, but this takes it to a whole new level because you're dealing with multiple separate pieces of large latex that does not compress easily, is extremely heavy, and if you think you're going to move the mattress as a mattress guess again. So when you want to move, replace the frame, sell, or anything else I don't even begin to fathom how to deal with this thing. It's bouncy, I mean really bouncy, like bouncy house bouncy. We've tried multiple different configurations but the result is the same. Which brings me to what I think is the biggest gotcha, the multiple configurations. After talking to FSF and explaining what had, what we like, our measurements, etc, we took it on their recommendation for the firmness of the four levels as they told us somewhere within these 4 different firmness’s most people will find their configuration. We like firm so we went there first but it wasn't quite firm enough and we contact them within the first couple months and they replaced a medium with a XXfirm because we already had a firm and Xfirm. They then told us to experiment with the different configurations and sleep on them for at least a couple weeks because it take a little time to know if it works. Makes sense, we'll give it a go. Went through 8 configurations sleeping on each for 3-6 weeks and we're still not happy, not getting a good sleep, and waking up sore. Contacted them to ask what we could do, and we're really looking to return and get something back for it but was told we were beyond out return time, sorry, and they're no longer responding to us.

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Ratings from this Sleeper

Back Support

User rated this bed:
Poor Back Support

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Much better Sleep
Previous mattress was:

Stays "Cool"

User rated this bed:
Good "Coolness"


User rated this bed:
Very poor Value
Price paid (approximate):
$2,400 (Cal King) Size

Warranty Service

User rated this bed:
Very poor Warranty Service

Softness Level

User rated this bed:
Much too soft