Female avatar
E

horrible mattress

Off gassed, smelled horrible for 3 weeks, could not use it, had to air out, then within 3 weeks hips and shoulders hurt and left impressions ..JCP , 5 months alter being notified sent someone to measure mattress! How it measures and how it sags when lying on it re like apples and oranges. Will never purchase from JCP or 5 star mattress again, mattress has to be rotated every 2-3 weeks and still hurts my hip, etc.. Springs can be felt around edges. This is terrible workmanship!

Pros:

  • Overall Comfort
  • Edge Support

Cons:

  • Center Support
  • Customer Service
  • Overall Durability
  • Motion Isolation
  • Natural Materials
  • Product Quality
  • Responsiveness
  • Return Policy
  • Overall Support
  • Surface Integrity
  • Overall Value
  • Warranty Claims
  • Warranty Terms

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft