Female avatar
BrittKennesaw, GA

DON'T DO IT

DO NOT BUY!!! Our son bought a mattress and frame from Mattress USA in Kennesaw and figured we would go back. We were looking for something firm but not hard. The salesmen showed us several mattresses. Of course we tried them out and was told the Englander was a good brand mattress compaired to Sealey, etc... We got the mattress delivered and it wasn't nearly what we experienced in the store, it didn't even come close. We contacted the store and told the salesman the bed is not comfortable at all. He told us, that within the two weeks of purchase, the mattress had been discontinued. So he told us we had 90 days to try it out and told us his little secret to "break the mattress in". It still didn't work. So we spoke to the manager at a different location, same store and he asked us if we purchased the mattress pad. If we did not, there wasn't anything he could do per our warranty that was posted on the back of the receipt that you wouldn't pay attention too.... The mattress is very uncomfortable and when my husband and I are intimate we have to move to different positions every few minutes because of the dents made. We have had to rotate the bed more than often. Sometimes when I sleep I find myself pulling up out of the hole I have sunken into. We feel we have wasted our time and money. In less than 6 months we have to buy another mattress. DO NOT BUY!!

Cons:

  • Pressure Relief
  • Overall Support
  • Overall Value
  • Warranty Terms

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

N/A
Not Rated

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)

I agree. We are constantly rotating our bed do to the sink holes. It's been 4 years but we were ready after the first year. Initially, the bed feels like a cloud; but then your body keeps sinking. You can see where my shoulders and hips go in all 4 rotations of the bed. We're now looking at other brands.

By Anonymous on August 28, 2014