eclipse mattress complete garbage

purchased defective mattress sagging and mjssing a corner support called company.was told by the owner of company to put it on the roof of my car and drive an 1hr 30 mins from ny to nj and they will fix it while i wait and drive back ,can you imagine what kind of company this must be.not to have a truck to come and pic up a defective product and then to be able to fix it while i wait that means there going to take apart the mattress put more stuffing in it and put it back together.do you think simmons or serta would do such a thing they would replace the defective mattress with a brand new one and deliver it to your door. Do yourself a favor alway purchase a name brand mattress from a store that specializes in mattress.

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Pros:
    User also said: none
    Cons:
    • Product Quality
    • Overall Support
    • Warranty Claims
    User also said: sagging in middle poorly designed and manufactured.company does not stand behind there product.
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    Ratings from this Sleeper

    Back Support

    User rated this bed:
    Very Poor Back Support

    Pressure Relief

    User rated this bed:
    Not Rated

    Sleep Quality

    User rated this bed:
    Not Rated

    Stays "Cool"

    User rated this bed:
    Not Rated

    Value

    User rated this bed:
    Very poor Value

    Warranty Service

    User rated this bed:
    Not Rated

    Softness Level

    User rated this bed:
    N/A
    Not Rated