Hot and makes my back hurt

I bought it at The Dump (in Texas) for $1200, including a foundation. Turns out I did not need to buy an Enso foundation to keep the mattress in warranty. The salesman was just selling something I didn't need to buy. When it was delivered, the mattress did not have the "Do not Remove" tag on the mattress. That was resolved, but it took a lot of phoning on my part. Enso has incredibly lousy customer service too, you can never talk to a live person, they take forever to return your phone message, and they don't answer all your questions via email. Spend your money on another manufacturer's mattress, and don't buy from The Dump.

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Pros:
  • Overall Comfort
User also said: Comfortable when you first lie down
Cons:
  • Professionalism
  • Retailer Service
  • Overall Support
  • Temperature Control
User also said: Sleep on your back or stomach and get back pain. Every morning. It holds the body heat, making it hot.
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated