"Pained in Georgia"

The company I bought from got the replacement without much issue. The pictures I took apparently spoke volumes. Initially, I was suppose to do the measuring thing as stated in antoher one of the reviews. The first mattress was awful. I now have the replacement, and the smell is awful, I have had it a week now and the smell is still there, but the mattress hasn't collapsed as did the first. I hope that the smell will go away soon, and of course, the mattress will stay supportive for the body longer than three months. I would never, never, never, buy another one. The company that sold the item to me was top notch in helping me get a new one to try.

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Pros:
  • Retailer Service
User also said: At least I was able to get a replacement promptly within two weeks.
Cons:
  • Smell
  • Overall Support
User also said: Bought in 2011 collapsed within three months.
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Ratings from this Sleeper

Back Support

User rated this bed:
Very Poor Back Support

Pressure Relief

User rated this bed:
Not Rated

Sleep Quality

User rated this bed:
Not Rated

Stays "Cool"

User rated this bed:
Not Rated

Value

User rated this bed:
Very poor Value

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
N/A
Not Rated