After only two months, our King Serta Bellagio pillow top has two sag areas where we sleep, and now it is noticeably raised in the middle! We are a normal weight/slim couple and it's hard to get into the middle because we slope back down to the sagged areas!
Pros:
User also said: It was comfortable for about 2 weeks!Cons:
User also said: It sags where I sleep!- Surface Integrity
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (3)
Official Response
Hello Alan, We're very sorry to hear about your issue. Please contact us (https://www.serta.com/contact/) for assistance.
I have a queen size Serta Bellagio tight top. Same as the others it has a bump top to bottom in the middle and sags in the sleeping area. It is not comfortable and it hurts my back so much. So many nights I have trouble getting to sleep. I wake up feeling stiff. It was purchased in January 2012.
I just had a King Bellagio at Home returned after ONE month because one side was clearly sagging and middle was elevated - so easy to feel this it was undenaiable. I'll try this new one, but I have my doubts now.