When we first received our bed we loved it. After a few w...

When we first received our bed we loved it. After a few weeks my husband said it was to soft. Started hurting his back. We didn't complain. Now the center of our beds have gotten weak. Not much support at all. How do I apply for our warranty to replacement? Can you help me.

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Cons:
  • Back Support
  • Center Support
  • Pressure Relief
  • Soft Comfort
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Ratings from this Sleeper

Back Support

User rated this bed:
Don't know Not Rated

Pressure Relief

User rated this bed:
Poor Pressure Relief

Sleep Quality

User rated this bed:
Slightly better Sleep
Previous mattress was:
Innerspring / Traditional

Stays "Cool"

User rated this bed:
Fair "Coolness"

Value

User rated this bed:
Not Rated
Price paid (approximate):
$2,000

Warranty Service

User rated this bed:
Not Rated

Softness Level

User rated this bed:
Slightly too soft