Purple Original
Mattress Ratings & Reviews

83/100

Very Good

Based on 352 real owner experiences with this mattress.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

N/A

Average Lifespan

N/A

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

N/A

Average Lifespan

N/A

Shop this Bed

on purple.com

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352 total ratings, 8 with reviews

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JohnPalmdale, CA

Review left on Jul 20, 2019

DO NOT BUY PURPLE MATTRESS!

I bought a purple mattress in 2017. For the first year, the mattress was perfect (I also got purple platform base, purple sheets, purple pillow, purple EVERYTHING). Then it started to develop permanent sagging spots. By the second year, the sagging spots got so bad that I ended up with back spasms and spent hundreds on doctor visits and pain medication. I was able to get the mattress replaced due to their 10-year warranty, but replacing that heavy mattress is such a pain. If you don't mind suffering back pain every 2 years, going through the warranty process, and physically replacing your mattress over and over again, then this is the mattress for you. If you don't want to put up with all that hassle, then DO NOT buy this mattress. I have extreme buyers' remorse, but I have to make the most of my situation. If I had to review this mattress after 1 month, 5 stars. After 3 months, 5 stars. After 1 year, 5 stars. After that, it's been a slow descent towards a sleepless nightmare. I ultimately gave them 2 stars because AT LEAST I could invoke warranty. $1200 for a king size mattress that only lasts less than 2 years? No thanks. Don't believe me? I challenge you to find reviews for this mattress from people that used it every night for 2 years and see what they have to say. Also I'm about 185 lbs, so it's not like I was anywhere close to exceeding the weight limit for the bed.

This review is for Purple Original

Owned for: 2 years

Condition: Completely worn

25 - 34 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

See full review

IsmaeWest Springfield, MA

Review left on Apr 6, 2019

Weird but comfortable.

Pros: works as advertise the relief of pressure points. Much better than my previous regular spring mattress. Specially for side and back support. Cons: it do get the sinking or saggy where you sleep. Good thing is not as bad as regular mattresses.

This review is for Purple Original

Owned for: 1 year

Condition: Slightly worn

25 - 34 years old

Male

Back Sleeper

200-250 lbs

Prefers Softer Feel

Acid Reflux

See full review

ChadMadison, WI

Review left on Dec 28, 2018

move along

I have owned the purple mattress for a little over a year. It is permanently swayed, both on my side (210 lbs.) and my wife's side (110 lbs.). There are limited options for rotating this mattress, so there's no way to even it out. We also purchased the purple bed frame, which is quite possibly the squeakiest bed base I have ever been exposed to. Very traumatizing to the children if we're not careful...

This review is for Purple Original

45 - 54 years old

Male

Back Sleeper

200-250 lbs

Prefers Harder Feel

Back Pain

See full review

GregTacoma, WA

Review left on Jun 1, 2018

Avoid the Purple Mattress - Causes Back Pains

Horrible mattress...my wife and I have been sleeping on this mattress for over 6 months and we have had nothing but trouble with hip and back pains. It's a crap mattress. It was hard as a rock at first then became saggy. Don't listen to all the hipe and paid positive reviews...this mattress is junk!

This review is for Purple Original

Owned for: 3-6 months

Condition: Very worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

See full review

AngelaSelma, AL

Review left on Feb 6, 2018

Beware if you buy this bed!!

I was super disappointed after all the hype that I didn't like this mattress. It was harder than expected and the gel layer was super uncomfortable. Then I tried to return it and expected this to be easy as the company advertises...NOT true! They say they will have someone pick it up for you if you return it. Well, they tell me that they can't find anyone in my area to pick it up so I have to do all the leg work to find a place to donate it. AND the catch is that I have to have a donation receipt signed by a place who will take it or I can't get my money back. This is NOT what they claim when you buy it. BEWARE if you buy Purple products because they are not true to their word!!

This review is for Purple Original

Owned for: Less than a year

Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Back Pain, Hip Pain, Neck Pain, Sleeping Hot

See full review

ShaenaClarksville, TN

Review left on Sep 13, 2017

Feelt like I got hit by a truck, warranty walk around

I purchased the mattress and it arrives on May 8th of this year. I was in incredible pain for the first month using the mattress. It is recommended to try sleeping on the mattress for a few weeks before really forming your opinion of it, since memory foam is something your body needs to adjust to. After the first month the pain had subsided somewhat, but twice a week I would wake up feeling like I got hit by a truck. Around two and a half months, very close to the trial expiration, and having talked to my partner, we decided to go the path of returning the mattress. The return went hellish, you have to donate the mattress, not a big deal, unless no donation centers accept used mattresses, due to bed bug problems. Next option I tried was a recycling center, they would not accept the mattress either. After I could not personally find and organizations to donate to, they tried to find one. Well, that was zero help, and they were not able to find one either. They provide me with my last option, donate it to the needy someone on hard times or maybe a local policing, or fire precinct. My decision was to find someone that was in need, which took a hot second. I had emailed them a good bit in the beginning of figuring out the situation, then once I was searching for a party to donate to I had lost contact for about twenty days. Today I reached out to them to make sure that I was still within the return period. They put me on hold for about ten minutes and get back to me saying that I was out of the period. Now, about the return period, I asked how long ago did the trial end. They said twenty-six days ago. Then I proceeded to ask when my last date of contact with them was, it was twenty days ago. They were going to let me donate an, after taxes, almost $1,200 mattress, for free and never refund my money. Would not recommend buying this mattress. If you are not happy you have to do too much stuff to get rid of it, and they are nearly helpless in the situation.

This review is for Purple Original

Owned for: 3-6 months

Condition: Like new

Under 25 years old

Female

Back Sleeper

200-250 lbs

Prefers Medium Feel

Sleep Apnea

See full review+ 1 comment

Will HFlat Rock, MI

Review left on Apr 5, 2017

Ice Box Fever! (terrible mattress)

I expected the bed to be warm and cozy. It was freezing and made my back hurt. It was freezing every night. I had to place TWO heavy quilts over me to keep warm. And even then I never was as warm as I was with a light sheet ontop of me laying on my old Mattress. Being so cold with this purple bed is the Primary reason I rated it low and its the main reason I am getting a refund on the purple bed. I bought these soft stretchy sheets as recommended by purple, and I still had back pain almost every night. I DONT GET BACK PAIN. I got the purple bed because my old mattress has springs that you can now feel if you press your hand down on to the mattress top. So after more than a month I have lost health because I am sleeping less because it hurts to sleep in the purple bed and its freezing so I am waking up to move around to generate some heat thru the night. Raising my room temp from 66 to 68 did not help how cold the mattress feels while laying on it. Oh yeah, for the first THREE nights I could not sleep on the purple bed. Why? Because it stinks so bad after you unwrap it. I had to put it on the floor and let it air out for three days while I put my old mattress back on my foundation. And I kept a fan on it blowing away from me. I tried to sleep on it the first night but the smell made me sick. Tingly and nauseous. Did I mention it weighs 110lbs or more...ya, I had to call my buddy over to get it back on the foundation. Lastly, I had to wait 3.5 weeks to get the purple bed manufactured on call and then delivered. Yes, they make these beds to order. They told me I'd wait a max of two weeks to ship but nope, waited 10 more days total 25 days from order I recieved the bed. Ordering the Brooklyn now...I'll keep you guys posted.

This review is for Purple Original

Owned for: 1-3 months

Condition: Like new

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

Back Pain, Hip Pain, Neck Pain, Plus Size

See full review+ 3 comments

PaulAnnandale, VA

Review left on Aug 4, 2016

Great luxury mattress at much lower cost

This mattress completely met all our expectations. We were a little hesitant at first to buy a mattress online, but the experience was great! We may never buy a mattress in a store again. I have really bad back pain from years of working out (probably using bad form) and thought I might need to see a doctor. After sleeping in this mattress my back feels great! i got to bed with back pain and wake with none! The only negative issue was getting the mattress upstairs when it arrived. It also took a few days to get use to sleeping on, but that's to be expected.

This review is for Purple Original

Owned for: 1-3 months

Condition: Like new

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Neck Pain

See full review+ 2 comments

Mohammed ATampa, FL

Review left on Oct 14, 2025

Ratings from this sleeper:

Back Support

3/ 5

Pressure Relief

1/ 5

Sleep Quality

3/ 5

Stays "Cool"

3/ 5

Value

N/A

Warranty Service

N/A

This review is for Purple Original

Owned for: 7 years

Condition: Moderately worn

25 - 34 years old

150-200 lbs

Acid Reflux, Back Pain, Fibromyalgia, Neck Pain, Sleep Apnea

KatherineNoblesville, IN

Review left on Sep 29, 2025

Ratings from this sleeper:

Back Support

2/ 5

Pressure Relief

3/ 5

Sleep Quality

2/ 5

Stays "Cool"

2/ 5

Value

N/A

Warranty Service

N/A

This review is for Purple Original

Owned for: 5 years

Condition: Moderately worn

25 - 34 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Medium Feel

Allergies, Back Pain, Hip Pain, Neck Pain, Restless Leg, Sleeping Hot

2 3 4 5

...

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Purple Original
Mattress Ratings & Reviews

DO NOT BUY PURPLE MATTRESS!

Weird but comfortable.

move along

Avoid the Purple Mattress - Causes Back Pains

Beware if you buy this bed!!

Feelt like I got hit by a truck, warranty walk around

Ice Box Fever! (terrible mattress)

Great luxury mattress at much lower cost

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Purple Original Mattress Ratings & Reviews

DO NOT BUY PURPLE MATTRESS!

Weird but comfortable.

move along

Avoid the Purple Mattress - Causes Back Pains

Beware if you buy this bed!!

Feelt like I got hit by a truck, warranty walk around

Ice Box Fever! (terrible mattress)

Great luxury mattress at much lower cost

Purple Original
Mattress Ratings & Reviews