The other reviewers must have pre-existing medical conditions or they’re just full of BS. I sleep most excellently and wanted a firm yet supple mattress. This fit the bill perfectly for someone in good shape.
This review is for Serta Perfect Sleeper Elite Tranquil Breeze Ultra Firm Pillowtop
I wake up every morning with back pain it takes 3 to 5 minut
Every morning it takes about 3 to 5 minutes from me to straighten up I toss and turn all night long I don't sleep at all sometimes because I can't get comfortable I sleep with six pillows in my bed and I have to prop the pillows around my body in order to get comfortable so that I can sleep I have constant back pain that was the purpose of me buying the new mattress the Serta tranquil breeze was supposed to be firm and help with the back pain but in less than a year after I have the mattress is starting to sag I purchase a mattress from Macy's department store and they have not been cooperative or were not cooperative because I had to exchange the mattress I bought from them before the tranquil breeze they went as far as to tell me I needed to buy a new bed
This review is for Serta Perfect Sleeper Elite Tranquil Breeze Ultra Firm Pillowtop
Owned for: 2 years
Condition: Completely worn
55 - 64 years old
Female
Side Sleeper
150-200 lbs
Prefers Somewhat Harder
Back Pain (lower / middle), Sleep Apnea, Spinal Stenosis
Official Response
Thank you for sharing your feedback with us. There are a variety of comfort options when it comes to mattresses and it all depends on your preference when it comes to comfort. There are also many different contributors to back pain. Please keep in mind that this mattress is covered under warranty. For more information on what is covered, please visit: http://bit.ly/1K1Zdqr
Within a week of recieving this bed, the pillowtop started bunching up so that there was a raised ridge running down the center of the bed horizontally. Called Macy's and they sent me a new bed. The new bed came already bunched up at the very top! But the delivery guys said this was a result of moving the bed and that it would flatten out in a day or two. Extremely doubtful, but I decided to give them the benefit of the doubt and wait. After another week, the new bed is now bunched up in the same spot as the first, even worst than the first. The only upside to this whole mess has been macys customer service, they are refunding the mattress and picking it up free of charge. There is obviously something very wrong with this model, my old pillowtop bed is over 20 years old and never became bunched up or uneven.
This review is for Serta Perfect Sleeper Elite Tranquil Breeze Ultra Firm Pillowtop
