Serta Perfect Sleeper Elite Serene Breeze Firm
Mattress Ratings & Reviews

Serta Perfect Sleeper Elite Serene Breeze Firm logo
83/100
Very Good
Back Support
68
Pressure Relief
72
Sleep Quality
65
Stays "Cool"
78
Value
N/A
Warranty Service
N/A
Average Lifespan
N/A
Back Support
68
Pressure Relief
72
Sleep Quality
65
Stays "Cool"
78
Value
N/A
Warranty Service
N/A
Average Lifespan
N/A
FILTER
30 total ratings, 5 with reviews
Female
DianaIrvine, CA
Review left on Sep 16, 2020

Went from sleeping in a cloud to a trough in less than 1 yr

Sleeping in Heavenly beds at hotels led me to buy this at Macy’s. However, in approx 10 mo, we both felt the bed sag on each of our sides. Had an inspector come out who takes a string from opposite sides of the bed to measure if there is more than an 1” depression. The problem is unless you’re laying on the mattress, the bed looks normal because the mattress top is still fluffy and looks fine. It is the coils and guts of the bed that was made poorly. The inspector refused to admit there was a problem. We even offered for him to lay on the bed. For the price we paid on our Cal King, it was a horrible investment and one I would definitely not repeat.
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 4 years
Condition: Very worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Female
ANNA-MARIESan Francisco, CA
Review left on Apr 8, 2019

form gone!

sagging in the center. had the seller come to check said, ok HORRIBLE! UNHEALTHY
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: More than a year
Condition: Completely worn

Over 65 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Restricted Mobility, Fibromyalgia, Hip Pain, Neck Pain, Osteoporosis, Plus Size, Restless Leg, Scoliosis, Sleep Apnea, Sleeping Hot, Spinal Stenosis, Spondylolisthesis

0
See full review

Female
KarenLouisville, KY
Review left on Jan 28, 2017

Great if you like sleeping in a bowl

A month after buying this mattress, I was having to grab the edge and pull myself out of the bowl. My cat had clawed the mattress in one spot, so Macy's wouldn't take it back. If the mattress stayed how it is when I first lay on it, it would be fine. But as it warms up, the middle caves in. It got to where I dreaded going to bed, but I paid a lot for the mattress and it was new. I put two camping mats on top of the mattress, then a topper, then a mattress pad, that kept enough body heat off it to make it bearable. Finally got a 2" latex topper and now I have to use a step stool to get in bed, but at least it's comfortable enough to sleep and not wake up hurting.
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 3 years
Condition: Very worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Sleep Apnea, Sleeping Hot

0
See full review

Male
RayHollywood, FL
Review left on Jul 29, 2015

it's horrible

it bowls out from the butt area. It sags and you can clearly see the impression. The only stop normal is between my wife and I. I'm asking for another Macy's rep to come out and review it. If they measure less then 3 inches it doesn't qualify for an exchange. last time it measure about 2.3 inches. Imagine. So when I sleep in it sags another 3 + inches. It's unbearable.
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 2 years
Condition: Completely worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review

Female
Patricia AJuneau, AK
Review left on Sep 12, 2013

Like a Brick

I have always slept on a firm mattress, but this one is extremely uncomfortable because it is so hard. I ordered it online, based on reviews in Consumer Reports, because I live in a rural area and don't have any stores close by. I did not test it in person before purchase, which was a huge mistake. But I've really never slept on anything this uncomfortable, so it's shocking and depressing. The restock and return shipping fees mean I have to find a way to make this work. Maybe a mattress topper?
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: Less than a month
Condition: Don't know

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review+ 1 comment

Male
AFort Lauderdale, FL
Review left on Dec 24, 2022

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
4/ 5
Sleep Quality
4/ 5
Stays "Cool"
5/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 7 years
Condition: Moderately worn

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Hip Pain

0

Female
AnastasiaSpringfield Gardens, NY
Review left on Jun 28, 2022

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
4/ 5
Sleep Quality
5/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 8 years
Condition: Moderately worn

45 - 54 years old

Female

200-250 lbs

Prefers Harder Feel

Acid Reflux, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot

0

Male
Scottsdale, AZ
Review left on Feb 2, 2022

Ratings from this sleeper:

Back Support
5/ 5
Pressure Relief
5/ 5
Sleep Quality
5/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 8 years
Condition: Slightly worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

0

Male
Huntington Beach, CA
Review left on Dec 27, 2021

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
3/ 5
Sleep Quality
5/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 8 years
Condition: Moderately worn

45 - 54 years old

Male

100-150 lbs

Prefers Harder Feel

Back Pain, Neck Pain, Restless Leg, Sleeping Hot

0

Female
JoannProspect, TN
Review left on Jul 13, 2021

Ratings from this sleeper:

Back Support
5/ 5
Pressure Relief
5/ 5
Sleep Quality
5/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 6 years
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Neck Pain, Restless Leg

0