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    Reviews

    Serta iDirections
    Mattress Ratings & Reviews

    Serta iDirections logo
    91/100
    Excellent
    Based on 108 real owner experiences with this brand.
    Back Support
    60
    Pressure Relief
    64
    Sleep Quality
    60
    Stays "Cool"
    70
    Value
    N/A
    Warranty Service
    N/A
    Average Lifespan
    8.4 Years
    Shop this Brand

    on serta.com

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    Take the

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    Write a review of this product
    Back Support
    60
    Pressure Relief
    64
    Sleep Quality
    60
    Stays "Cool"
    70
    Value
    N/A
    Warranty Service
    N/A
    Average Lifespan
    8.4 Years
    Shop this Brand

    on serta.com

    Not sure this product is right for you?

    Take the

    GoodBed Match Quiz
    Write a review of this product
    FILTER
    108 total ratings, 4 with reviews
    Male
    Takoma Park, MD
    Review left on Dec 4, 2025

    Ratings from this sleeper:

    Back Support
    3/ 5
    Pressure Relief
    3/ 5
    Sleep Quality
    3/ 5
    Stays "Cool"
    3/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid X1 Firm
    Owned for: 5 years
    Condition: Moderately worn

    45 - 54 years old

    Male

    Back Sleeper

    200-250 lbs

    Prefers Somewhat Harder

    Plus Size, Restless Leg, Sleep Apnea

    0
    Male
    George AAstoria, NY
    Review left on Nov 2, 2025

    Ratings from this sleeper:

    Back Support
    3/ 5
    Pressure Relief
    3/ 5
    Sleep Quality
    4/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections X3 Plush Hybrid
    Owned for: 3 years
    Condition: Slightly worn

    Under 25 years old

    Male

    Side Sleeper

    150-200 lbs

    Prefers Somewhat Softer

    Back Pain (lower / middle), Sleeping Hot

    0
    Female
    Clovis, NM
    Review left on Sep 6, 2025

    Ratings from this sleeper:

    Back Support
    4/ 5
    Pressure Relief
    4/ 5
    Sleep Quality
    5/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections X5 Plush
    Owned for: 4 years
    Condition: Like new

    35 - 44 years old

    Female

    Side Sleeper

    100-150 lbs

    Prefers Somewhat Softer

    0
    Female
    AYRichmond, VA
    Review left on Sep 4, 2025

    Ratings from this sleeper:

    Back Support
    3/ 5
    Pressure Relief
    3/ 5
    Sleep Quality
    4/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid X1 Firm
    Owned for: 4 years
    Condition: Like new

    55 - 64 years old

    Female

    Side Sleeper

    200-250 lbs

    Prefers Somewhat Harder

    Acid Reflux, Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Plus Size, Sleeping Hot

    0
    Male
    Nashville, TN
    Review left on Aug 20, 2025

    Ratings from this sleeper:

    Back Support
    4/ 5
    Pressure Relief
    5/ 5
    Sleep Quality
    3/ 5
    Stays "Cool"
    3/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid Lacerta Pillowtop
    Owned for: 10 years
    Condition: Very worn

    Under 25 years old

    Side Sleeper

    150-200 lbs

    0
    Male
    Noah COttertail, MN
    Review left on Jul 7, 2025

    Ratings from this sleeper:

    Back Support
    4/ 5
    Pressure Relief
    5/ 5
    Sleep Quality
    4/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid X7 Plush
    Owned for: 1-3 months
    Condition: Slightly worn

    Under 25 years old

    Male

    Side Sleeper

    > 300 lbs

    Prefers Somewhat Softer

    Plus Size

    0
    Male
    Churchville, PA
    Review left on Dec 26, 2024

    Ratings from this sleeper:

    Back Support
    3/ 5
    Pressure Relief
    2/ 5
    Sleep Quality
    3/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections X3 Plush Hybrid
    Owned for: 5 years
    Condition: Moderately worn

    35 - 44 years old

    150-200 lbs

    Back Pain (lower / middle)

    0
    Male
    BobBaltimore, MD
    Review left on Oct 8, 2024

    Ratings from this sleeper:

    Back Support
    4/ 5
    Pressure Relief
    4/ 5
    Sleep Quality
    4/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections
    Owned for: 15 years
    Condition: Moderately worn

    45 - 54 years old

    Male

    Side Sleeper

    150-200 lbs

    Prefers Medium

    Acid Reflux, Airborne Allergies, Arthritis, Back Pain (lower / middle), Back Pain (upper / neck), Restless Leg, Sleep Apnea

    0
    Male
    Washington, DC
    Review left on Oct 2, 2024

    Ratings from this sleeper:

    Back Support
    5/ 5
    Pressure Relief
    3/ 5
    Sleep Quality
    5/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid
    Owned for: 7 years
    Condition: Slightly worn

    Over 65 years old

    Male

    Side Sleeper

    150-200 lbs

    Prefers Somewhat Harder

    Sleep Apnea

    0
    Female
    Rural Hall, NC
    Review left on Sep 15, 2024

    Ratings from this sleeper:

    Back Support
    4/ 5
    Pressure Relief
    4/ 5
    Sleep Quality
    1/ 5
    Stays "Cool"
    1/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections
    Owned for: 4 years
    Condition: Like new

    55 - 64 years old

    Female

    Side Sleeper

    100-150 lbs

    Prefers Somewhat Softer

    Sleeping Hot

    0
    1
    2
    345
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    Serta iDirections Mattress Reviews - Page 2 | GoodBed