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    Reviews

    Serta iDirections
    Mattress Ratings & Reviews

    Serta iDirections logo
    91/100
    Excellent
    Based on 108 real owner experiences with this brand.
    Back Support
    60
    Pressure Relief
    64
    Sleep Quality
    60
    Stays "Cool"
    70
    Value
    N/A
    Warranty Service
    N/A
    Average Lifespan
    8.4 Years
    Shop this Brand

    on serta.com

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    Write a review of this product
    Back Support
    60
    Pressure Relief
    64
    Sleep Quality
    60
    Stays "Cool"
    70
    Value
    N/A
    Warranty Service
    N/A
    Average Lifespan
    8.4 Years
    Shop this Brand

    on serta.com

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    Take the

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    Write a review of this product
    FILTER
    108 total ratings, 4 with reviews
    Female
    SaraGreensburg, PA
    Review left on Apr 28, 2025

    Great mattress for he money

    I am in love with my new Serta X6 mattress. I love a firmer mattress and this does not disappoint at all. I'm waking up with less back pain and can finally sleep without being sweaty when I wake up. Love, love, love this bed.
    This review is for Serta iDirections Hybrid X6 Firm
    Owned for: Less than a year
    Condition: Like new

    35 - 44 years old

    Female

    Side Sleeper

    250-300 lbs

    Prefers Somewhat Harder

    Arthritis, Back Pain (lower / middle), Plus Size, Sleeping Hot

    0
    See full review
    Female
    BellaCulpeper, VA
    Review left on Nov 15, 2023

    Sleeping on a pain-free cloud!

    I used to dread going to bed because of all the pain I would feel when I would lay down on my much more expensive, memory foam mattress, but when I made the switch to this Serta hybrid, I was so grateful! I lie down and fall asleep, right away, and it generally helps my back and neck pain. I can sleep comfortably on my side with proper support. I’m so grateful I took a chance on this one!
    This review is for Serta Whitmarsh Plush
    Owned for: 1 year
    Condition: Like new

    35 - 44 years old

    Female

    Side Sleeper

    100-150 lbs

    Prefers Medium

    Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck)

    0
    See full review
    Female
    shazzerMacomb, MI
    Review left on Apr 5, 2019

    Hammock Hell

    We were so excited to get this hybrid...the wedding cakes of all beds! After the first 9 months we started to notice our backs were not as supported as when we first brought this mattress home. It was so comfortable, supportive and snugly, bugly! As the months passed we started to have a wall between us....we were both sinking on our sides of the mattress. Each of us had our own hammock and now fight for the "middle ground". We are so disappointed in this mattress that was highly rated in consumer reports and in many of the reviews we read regarding this mattress. I have called the company we purchased it from and they are sending out a representative to measure the " slumping" in inches to see if warranty applies. My fingers are crossed because I am tired of spending money on mattress that don't deliver on their promises. Hammock hell is a real thing when you wake up in the morning with worse back pain than when you went to bed the night before!
    This review is for Serta Grovelawn Super Pillowtop
    Owned for: 2 years
    Condition: Very worn

    45 - 54 years old

    Female

    Back Sleeper

    150-200 lbs

    Prefers Medium

    Back Pain (lower / middle)

    0
    See full review
    Female
    dianaOdenton, MD
    Review left on Feb 8, 2019

    perfect for us

    we like a harder bed and this one is perfect for the two of us.
    This review is for Serta iDirections Hybrid X1 Firm
    Owned for: 1-3 months
    Condition: Like new

    55 - 64 years old

    Female

    Side Sleeper

    150-200 lbs

    Prefers Somewhat Harder

    Back Pain (lower / middle), Restricted Mobility, Hip Pain, Sleeping Hot

    0
    See full review
    Male
    New York, NY
    Review left on Feb 2, 2026

    Ratings from this sleeper:

    Back Support
    5/ 5
    Pressure Relief
    5/ 5
    Sleep Quality
    4/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid
    Owned for: 7 years
    Condition: Slightly worn

    25 - 34 years old

    Male

    Stomach Sleeper

    200-250 lbs

    Prefers Somewhat Harder

    Back Pain (lower / middle)

    0
    Female
    MBaldwin, MD
    Review left on Feb 2, 2026

    Ratings from this sleeper:

    Back Support
    4/ 5
    Pressure Relief
    2/ 5
    Sleep Quality
    5/ 5
    Stays "Cool"
    5/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections
    Owned for: 10 years
    Condition: Very worn

    Over 65 years old

    Female

    Side Sleeper

    200-250 lbs

    Prefers Somewhat Harder

    Arthritis, Restricted Mobility, Back Pain (upper / neck), Shoulder Pain, Sleep Apnea, Spinal Stenosis

    0
    Male
    Baltimore, MD
    Review left on Jan 23, 2026

    Ratings from this sleeper:

    Back Support
    3/ 5
    Pressure Relief
    2/ 5
    Sleep Quality
    1/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid X7 Plush
    Owned for: 7 years
    Condition: Very worn

    55 - 64 years old

    Male

    Side Sleeper

    150-200 lbs

    Prefers Medium

    Hip Pain, Back Pain (upper / neck), Sleeping Hot

    0
    Male
    JeromeCharles Town, WV
    Review left on Dec 28, 2025

    Ratings from this sleeper:

    Back Support
    1/ 5
    Pressure Relief
    5/ 5
    Sleep Quality
    N/A
    Stays "Cool"
    3/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid X1 Firm
    Owned for: 3 years
    Condition: Slightly worn

    25 - 34 years old

    Male

    Stomach Sleeper

    200-250 lbs

    Prefers Medium

    Acid Reflux, Airborne Allergies, Back Pain (lower / middle), Sleep Apnea, Sleeping Hot

    0
    Male
    James SCharlottesville, VA
    Review left on Dec 22, 2025

    Ratings from this sleeper:

    Back Support
    3/ 5
    Pressure Relief
    2/ 5
    Sleep Quality
    3/ 5
    Stays "Cool"
    4/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid
    Owned for: 3 years
    Condition: Like new

    Over 65 years old

    Male

    150-200 lbs

    Prefers Somewhat Harder

    Acid Reflux, Arthritis, Hip Pain

    0
    Male
    Takoma Park, MD
    Review left on Dec 12, 2025

    Ratings from this sleeper:

    Back Support
    3/ 5
    Pressure Relief
    4/ 5
    Sleep Quality
    2/ 5
    Stays "Cool"
    3/ 5
    Value
    N/A
    Warranty Service
    N/A
    This review is for Serta iDirections Hybrid X1 Firm
    Owned for: 5 years
    Condition: Very worn

    45 - 54 years old

    Male

    Back Sleeper

    200-250 lbs

    Prefers Somewhat Harder

    Plus Size, Sleep Apnea

    0
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    Serta iDirections Mattress Reviews | GoodBed