I went to Johnathan Stevens believing they were a reputable company located in Grand Rapids, MI.
I went into the store on 28th St at least 3xs before purchasing the mattress to lay on it and speak to the sales person. I explained my situation with other mattresses (not good), believing they were all 'Just Talk'. He convinced me that the mattress I purchased was a good mattress and should help me to sleep better at night. Well, the first week, yes. Now, maybe 6-7 months since purchasing, I am back to square one. First, the support is no longer there, I feel as though I am sinking and the stiffness/aching feeling in my body is excruciating. Secondly, last night I heard these squeaking noises. I had a bad dream that I woke up and all the bed springs and foam were all around the bed and the only thing I was sleeping on was the fabric of the mattress. A dream or premonition? This Sucks!!!!!!!
The only good thing I can say about Jonathan Stevens is that Peggy and Brenda in customer service were nice.....that's it! We were dissatisfied from the moment the bed was delivered, too high and much too hard. Can't return for 30 days! Then exchanged for a higher priced mattress per their customer satisfaction guarantee (?). When that one was too hard too, they took it back, charging us 30% of the higher priced model. Owner was pompous and rude, no follow up from the original sales person or anyone else. So glad to be done with them. Consider your options before buying from Jonathan Stevens.
