Zinus
Mattress Ratings & Reviews

Zinus logo
79/100
Very Good
Back Support
54
Pressure Relief
60
Sleep Quality
57
Stays "Cool"
57
Value
N/A
Warranty Service
N/A
Average Lifespan
N/A

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Back Support
54
Pressure Relief
60
Sleep Quality
57
Stays "Cool"
57
Value
N/A
Warranty Service
N/A
Average Lifespan
N/A

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1,928 total ratings, 2 with reviews
Female
JillCincinnati, OH
Review left on Apr 12, 2018

HORRIBLE CUSTOMER SERVICE!!!

Do not buy from this company. You either get a busy signal, a voicemail or they do not return your internet inquiries. Once I finally reached them, they just apologized and said there was nothing they could do....Horrible!!!
This review is for Zinus
Owned for: 1-3 months

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review

Male
WilliamCassville, WI
Review left on Jan 25, 2017

Why buying a Chinese Manufactured Mattress is BAD idea.

Purchased from Sams Club online. (It does not appear Sams Club, in store or online, carries this China manufactured mattress any longer). It was reasonable priced, but not cheap, and was so poorly made the cover deteriorated after 20 nights sleep. The inside of the pad is so poorly sewn that the foam inside the pad comes loose and fragments. The mattress itself has a paper thing cover that is useless. The foam in mattress is low quality, low density junk. If Possible, the customer service is deplorable. They seem to make you jump through hoops, disregard anything you say, and after months of communication deny your warranty claim. You are better off sleeping on the floor until you can save up enough to buy a real mattress from an American company (or any company not manufacturing mattresses in China).
This review is for Zinus
Owned for: 2 years
Condition: Completely worn

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
See full review

Male
AlbertBenton, LA
Review left on Dec 11, 2025

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
3/ 5
Sleep Quality
3/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus
Owned for: More than a year
Condition: Slightly worn

Over 65 years old

Male

Back Sleeper

200-250 lbs

Prefers Harder Feel

Back Pain, Neck Pain

0

Male
LarryPhoenix, AZ
Review left on Dec 7, 2025

Ratings from this sleeper:

Back Support
3/ 5
Pressure Relief
4/ 5
Sleep Quality
3/ 5
Stays "Cool"
2/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus
Owned for: 4 years
Condition: Moderately worn

45 - 54 years old

Male

Side Sleeper

250-300 lbs

Prefers Medium Feel

0

Male
Las Vegas, NV
Review left on Dec 4, 2025

Ratings from this sleeper:

Back Support
1/ 5
Pressure Relief
2/ 5
Sleep Quality
1/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus
Owned for: 2 years
Condition: Very worn

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Softer Feel

Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Plus Size, Restless Leg, Sleep Apnea, Sleeping Hot

0

Male
Silver Spring, MD
Review left on Dec 2, 2025

Ratings from this sleeper:

Back Support
2/ 5
Pressure Relief
3/ 5
Sleep Quality
2/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus Green Tea Memory Foam
Owned for: 4 years
Condition: Moderately worn

25 - 34 years old

Male

Back Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Hip Pain

0

Female
Free2604San Francisco, CA
Review left on Dec 1, 2025

Ratings from this sleeper:

Back Support
1/ 5
Pressure Relief
3/ 5
Sleep Quality
2/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus Green Tea Memory Foam
Owned for: 4 years
Condition: Very worn

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Plus Size, Restless Leg, Sleep Apnea

0

Male
Austin, TX
Review left on Nov 28, 2025

Ratings from this sleeper:

Back Support
4/ 5
Pressure Relief
3/ 5
Sleep Quality
4/ 5
Stays "Cool"
3/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus 12" Cloud
Owned for: 4 years
Condition: Slightly worn

35 - 44 years old

Male

Stomach Sleeper

150-200 lbs

Prefers Medium Feel

Neck Pain, Sleeping Hot

0

Female
Old Fort, NC
Review left on Nov 28, 2025

Ratings from this sleeper:

Back Support
2/ 5
Pressure Relief
4/ 5
Sleep Quality
3/ 5
Stays "Cool"
1/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus Green Tea Memory Foam
Owned for: 7 years
Condition: Very worn

35 - 44 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Neck Pain, Plus Size, Sleep Apnea, Sleeping Hot

0

Not Specified
SleepyheadSan Antonio, TX
Review left on Nov 28, 2025

Ratings from this sleeper:

Back Support
1/ 5
Pressure Relief
2/ 5
Sleep Quality
1/ 5
Stays "Cool"
4/ 5
Value
N/A
Warranty Service
N/A
This review is for Zinus 12" Green Tea
Owned for: 2 years
Condition: Slightly worn

35 - 44 years old

Not Specified

Side Sleeper

150-200 lbs

Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Sleeping Hot

0

Zinus Mattress Reviews | GoodBed