Female avatar
JillCincinnati, OH

HORRIBLE CUSTOMER SERVICE!!!

Do not buy from this company. You either get a busy signal, a voicemail or they do not return your internet inquiries. Once I finally reached them, they just apologized and said there was nothing they could do....Horrible!!!

Cons:

  • Customer Service

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

2 / 5
Poor"Coolness"

Often sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft