This mattress is not even close to being soft (as I requested and was told that it was,). If you are looking for a soft mattress don't get this one. The pain in my body got worse every night. To the point of seriously effecting my ability to function. If you have chronic pain do not get this mattress.
Annette MCornville, AZ
No good for chronic pain!!!
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (2)
Official Response
Annette, we thank you for taking the time to post your feedback. We are sorry we were not the correct mattress source for you, however I do see we processed your return and provided you a full refund. We are aware we are not always going to be the right source for everyone but we wish you the best of luck on your mattress source. Have a wonderful day!
They did process the return and that's why I gave a five for warranty. I just want anyone with back problems or chronic pain to know that this is not the mattress for them. Also, you should not recommend this to anyone who asks for a very soft mattress as I did. Other than this lapse, you provided excellent customer service. This mattress would be great for people who like firm to extra firm mattresses.