I am in the process of returning the mattress not because of the quality of the mattress but because of back problems that require a firmer surface. My experience with the company has been fantastic. They have lived up to every promise they made and I strongly recommend them if you are comfortable sleeping on a softer or medium firm mattress. They tried their best to satisfy me sending a team to turn over the mattress to the firmer side (the mattress is extremely heavy) but unfortunately it was still too soft for my medical condition. If they produced a "firm" mattress I would buy it in a heartbeat. Marty Glasser New City, New York 10956
Martin GNew City, NY
Great Bed IF You Don't Require A Firm Mattress
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft