After 5 yrs we have decided to replace this mattress. Even though it has a 25 yr warranty zedbed’s response to our complaint was that they do not honour the warranty for beds purchased at Sears. Didn’t even respond to my second email. The mattress has a hump in the middle so my husband and I sleep in the space on each side. It appears that the foam has broken down where we normally lay. Totally uncomfortable. I gave it one star because even though somewhat harder than expected when new it worked for us for several years.
HeatherHilton Beach, ON
Tossing it out
Cons:
- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft